Jeff Bezos

I want us to be a company that invents on behalf of customers.

The Internet is a highly disintermediating force. It takes out the middleman.

I didn't think I'd regret trying and failing. And I suspected I would always be haunted by a decision to not try at all.

If you never want to be criticized, for goodness' sake don't do anything new.

There are two kinds of companies: those that work to try to charge more and those that work to try to charge less. We will be the second.

We are comfortable with invention. We are comfortable with failure.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

We’ve had a lot of failures at Amazon over the years, but we’ve never regretted trying any of them.

You can have a good idea, but if you don't execute it well, it won't be successful.

I constantly remind our employees to be afraid, to wake up every morning terrified. Not of our competitors, but of our customers.

If you don't like to be criticized, you should do nothing.

I think the Internet is still in its infancy.

The most important single thing is to focus on the customer.

We are still in the very early stages of what is possible.

I'm a big believer in the idea that if you have a great idea, you should pursue it relentlessly.

The Internet is a gold rush, and we're in the pick and shovel business.

If you double the number of experiments you do per year, you're going to double your inventiveness.

Failure is a necessary ingredient for invention.

We innovate by listening to our customers, but also by inventing on their behalf.

I believe in the power of teams and the power of small teams.