"The Internet is a gold rush, and we're in the pick and shovel business."

"We are going to make long-term bets, and some of them won't pay off. But the ones that do will be big."

"I would rather have a small number of customers who are truly passionate about what we do than a large number of customers who are just satisfied."

"Complaining is not a strategy. We have to work with the world as we find it, not as we would like it to be."

"I think it's important to be very focused on what you're doing. Don't try to do too many things at once."