"We are going to make long-term bets, and some of them won't pay off. But the ones that do will be big."

"I believe that there's nothing wrong with being eccentric. If you're going to be a leader, you have to be willing to be different."

"I think that the internet is a collective consciousness that's growing."

"I think that the most important thing is to be customer-obsessed, not competitor-obsessed."

"I'm not a big fan of work-life balance. I think it's a trap."