"I've always been a hands-on kind of guy."

"I like to get out and talk to our associates."

"I had no idea that I would be so successful. I honestly thought I was just doing my job."

"I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We tak…"

"If you don't listen to your customers, they'll stop listening to you."