"I think it's important to have fun in what you do."

"I just kept on trying to do better."

"I've made a lot of mistakes, but I've learned from every one of them."

"I've been in the store business all my life, and I love it. I love the smell of the floor wax."

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."