"What we guard against around here is people saying, 'Let's think about it.' We make a decision. Then we act on it."

"Never be satisfied. There's always room for improvement."

"Walton loved listening to individual employees. He particularly liked talking to the truck drivers—they saw more stores per week than anyone else, and they tended to say what they really thought."

"He would rather be out with the folks doing the real work of retail than sit around in meeting in the home office."

"I've always been a kind of a maverick, I guess."