"Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise."

"The most damaging phrase in the language is: 'It's always been done that way.'"

"You manage things; you lead people."

"I'm very much interested in people doing things, not just talking about them."

"No computer is ever going to ask a new, reasonable question. It takes trained people to do that."