"I want to walk into a room, be it a hospital for the dying or a council estate, and feel that I am needed."

"I think the British people need someone to put them in touch with their own problems and their own difficulties."

"He said: 'Will you marry me?' and I laughed. I remember thinking, 'This is a joke,' and I said: 'Yeah, OK,' and laughed. He was deadly serious. He said: 'You do realize that one day you will be queen.…"

"I thought I was strong enough to cope with anything. But I wasn't."

"I'm going to follow my heart, not the rules."