"I'm committing to learn and think more about the balance between privacy and security...."

"The Internet is a tool that can be used for good or for evil. And it's up to us to make sure that it's used for good."

"The greatest danger in the world is not knowing what you're doing."

"Microsoft has had its successes and failures, but we've always tried to learn from them."

"The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency."